WhatsApp · Phone · Instagram · Facebook · YouTube · X · Telegram
Your customers message,
call and comment.
Your agents answer.
Julia picks up messages and calls and answers with your knowledge, in your tone. Dora runs your channels and only needs your okay. You see it all in one inbox.
JuliaCustomer companion
DoraSocial media expert
- Hi! What does a service for my e-bike cost?
- Julia Hi Jonas, I’m Julia from Radwerk. The e-bike service is €89, with brakes, gears, chain and a software check. Would you like an appointment?
- 0:05 “Yes please, ideally Thursday morning. Are you open then?”
- Julia On Thursday we’re here from 8 am. I’m passing your request to the workshop, the confirmation comes right here.
- Done! Thursday 9:00 is booked for you.
- Phone
- SMSSoon
- Instagram & Facebook
- YouTube Shorts
- X
- Telegram
- TikTokSoon
One inbox
Five apps? One list.
WhatsApp, calls, SMS and your website form land in one place. At the top: what Julia already handled today. Below: only what really needs you.
- Every channel marked, newest first
- “Julia today”: answered, passed on, waiting for you
- Reply straight from the inbox
Julia answers on WhatsApp. In seconds, even at 10 pm.
Julia · Customer companion
What happens
Prices, opening hours, address, services: Julia answers from what your website knows, with your name and your tone. She understands voice notes too and can reply by voice. Anything she isn’t sure about lands in your inbox with a summary.
What you save
No typing between two appointments. No message left waiting until the evening.
Julia answers WhatsApp messages and voice notes. You connect your own business number in a few clicks as soon as Meta has approved the connection for mekyn.
Julia picks up the phone. And puts callers through when they need you.
Julia · Customer companion
What happens
Julia answers calls with a natural voice, answers questions from your knowledge, asks for name and request and connects callers to you by your rules. After every call, the transcript and a summary are in your inbox.
What you save
No missed call while you work. No voicemail nobody listens to.
Live on the mekyn line: call and hear it yourself. With your own number: soon.
- Lea K. Hi, I have an appointment on Thursday, but something came up.
- Julia No problem, this is Julia from Radwerk. Shall I put you straight through to the workshop?
- Lea K. Yes, please.
- Julia puts the call through · transcript in your inbox
Reminders by SMS. From your own number.
Julia · Customer companion
What happens
Appointment reminders the day before, birthday wishes, offers for everyone who opted in. Replies land in the same inbox as WhatsApp and calls, with unsubscribe built in.
What you save
Fewer forgotten appointments without typing a single text.
Sending, replies and unsubscribe are built. Next, we’re enabling sending from your own number or a new one through mekyn.
- Hi Tobias, your bike check at Radwerk is tomorrow at 9:00. Reply YES and we know you’re coming.
- YES, see you tomorrow!
- Reply in your inbox
Dora plans your week. You tap “Approve”.
Dora · Social media expert
What happens
Dora suggests posts, reels and images in your brand colours, writes the captions and puts everything in your calendar. She builds reels without a camera: script, voice, subtitles and music. One tap from you and it goes out at the planned time.
What you save
No empty content plan. No evening on your phone hunting for the next post.
Planning, approval and automatic publishing work. You connect your own account in a few clicks as soon as Meta has approved the connection for mekyn.
- Dora
For Tuesday I’ve prepared a reel: “Autumn check in 20 minutes”. Image, caption and music are ready. ApproveChange - Approve ✓
- Scheduled · Tue 6 pm · Instagram & Facebook
One topic becomes a Short. No camera, no editing.
Dora · Social media expert
What happens
Dora turns your topic into a Short with script, voice-over, subtitles and music, and uploads it to your channel once you approve.
What you save
Videos people find, without editing software or a shooting day.
Uploads as a Short, scheduled and after approval.
3 things your chain needs before winter
- Uploaded after approval
Short, sharp, on time on X.
Dora · Social media expert
What happens
Dora turns your news into posts with the right tone, checks the character limit up front and publishes once you approve.
What you save
A presence on X without having to think about it every day.
Connecting, planning, approval and publishing work.
Radwerk@radwerk
New: get your e-bike battery tested while you have a coffee. Thursday and Friday, no appointment needed.
- 104 / 280 characters · checked
Your Telegram channel. And approvals with one tap on your phone.
Dora · Social media expert
What happens
News goes to your channel or group on schedule. Every approval arrives as a message with a button on your phone: one tap, done.
What you save
Approve on the go without opening the dashboard.
Posts to channel or group and approvals by button.
- mekyn Dora has prepared a post for Instagram: “Autumn check in 20 minutes …” ApproveView
- Approved · scheduled for Tue 6 pm
TikTok. Up next.
The connection is in place. As soon as TikTok has reviewed the mekyn app, Dora plans your videos there just like on Instagram. Until TikTok has reviewed the mekyn app, posts only land privately in your account.
You decide
How much Julia does on her own is up to you.
One click per channel: just pick up and hand over, or answer herself. You see and extend what Julia knows in one place. She only answers with what’s there.
Dora this week
Your marketing, at a glance.
Scheduled, published, waiting for you: Dora shows you the week before you plan it. Every approval shows image and caption first.
Hear it yourself
Call Julia. Now.
On the mekyn line, Julia answers questions about mekyn, by phone and on WhatsApp. That’s exactly how she’ll sound to your customers. She currently speaks German on this line.
Julia is an AI assistant.
Where we are today
- Live – your own number soonWhatsAppJulia answers WhatsApp messages and voice notes. You connect your own business number in a few clicks as soon as Meta has approved the connection for mekyn.
- Live on the mekyn linePhoneLive on the mekyn line: call and hear it yourself. With your own number: soon.
- SoonSMSSending, replies and unsubscribe are built. Next, we’re enabling sending from your own number or a new one through mekyn.
- Live – your own account soonInstagram & FacebookPlanning, approval and automatic publishing work. You connect your own account in a few clicks as soon as Meta has approved the connection for mekyn.
- LiveYouTube ShortsUploads as a Short, scheduled and after approval.
- LiveXConnecting, planning, approval and publishing work.
- LiveTelegramPosts to channel or group and approvals by button.
- SoonTikTokUntil TikTok has reviewed the mekyn app, posts only land privately in your account.
Questions about channels & conversations
-
Does Julia answer herself or just pass things on?
You set that per channel: “Picks up” means Julia greets the customer and hands you the request with a summary. “Answers” means she replies herself from your knowledge: hours, address, services and prices. Everything else she passes on to you.
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Will my customers notice an AI is answering?
Yes. Julia introduces herself as your business’s digital assistant and uses your name. Anyone who’d rather talk to you is passed on, or put through on the phone.
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Do I need a new WhatsApp number?
No. You connect your existing business number through Meta as soon as Meta has approved the connection for mekyn. Your customers then keep seeing you as the sender. Until then, Julia answers on the mekyn number, where you can test her any time.
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Does anything go out on social media without my approval?
No. Every post waits for your okay: in the dashboard, via the link in the email or with the button on Telegram.
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What does it cost?
Your own replies from the inbox cost no coins. For Julia’s automatic replies, phone minutes, posts and videos you see the price in coins before anything starts.
Let your agents take the calls.
Create your website with mekyn. Julia and Dora learn everything from it and take over your channels.
Questions? Julia is here for you.
Makes sure customers reach you: WhatsApp, Telegram, phone, forms, bookings.
AI Julia: AI agent