Julia looks after this pageCustomer contact · AI agent

WhatsApp · Telegram · SMS · Inbox

Every enquiry in one place. The reply is already waiting.

Contact form, booking requests and WhatsApp land in one inbox. Julia drafts the reply from the details in your account and checks that it doesn’t promise anything that isn’t true. You read, adjust and send.

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  • Form, bookings and WhatsApp in one inbox
  • Reply drafts cost no coins
  • Nothing goes out until you hit send

How it works

Julia reads along. You reply in seconds.

Restaurant, trade business, practice or shop: instead of keeping five apps open, you work through one list.

  1. Julia

    Collects the form, booking requests and WhatsApp in one list, newest first.

    You

    See at a glance what’s open.

  2. Julia

    Drafts the reply from your services, prices and opening hours and checks it against the facts in your account.

    You

    Read and adjust.

  3. Julia

    Picks the right route on WhatsApp: a normal message within 24 hours, an approved template after that.

    You

    Hit send.

  4. Julia

    Tracks the stage of every enquiry: new, in contact, appointment, customer.

    You

    Keep the overview.

In your dashboard

One inbox instead of five apps.

This is the inbox: every enquiry shows its channel, and the draft is already waiting for you.

Illustration of the enquiry inbox, no real customer data.

What’s included

Your channels, one team behind them.

  • WhatsApp on your number

    You connect your own business number directly with Meta. Your customers message you as usual, and the WhatsApp Business app on your phone can keep running.

  • Templates for appointments

    Create booking confirmations, reminders and other templates in the dashboard and submit them to Meta. You see the review status right there.

  • Reply drafts with a fact check

    Julia writes from your real details. If a draft promises something that isn’t in your calendar or account, mekyn holds it back.

  • Telegram channel

    News goes to your Telegram channel or group, scheduled like any other post. Approvals arrive as a button on your phone.

  • Contact buttons on your website

    WhatsApp, Telegram, phone and email as buttons on your website, so visitors can pick the way that suits them.

  • A stage for every enquiry

    New, in contact, appointment, customer: you see where every enquiry stands, and notes stay with the enquiry.

What it costs

Replies cost no coins.

mekyn charges no coins for reply drafts or WhatsApp messages. SMS is billed in bundles once SMS goes live.

ServicePrice
Reply draft in the inbox no coins
WhatsApp message from the portal no coins
Send SMSper bundle of 5 SMS segments 1 coin

Meta’s terms apply to WhatsApp templates sent outside the 24-hour window.

Coins come with every paid plan: Start €19.90/month with 20 coins, Business €49.90/month with 60 coins. Top up coins: 10 for €9.90, 30 for €24.90, 100 for €69.90. All prices

Where we are today

Your channels

  • Contact form & booking requestsLive

    Arrive in the inbox, with a reply draft.

  • WhatsAppLive, with a note

    Inbox, replies and templates work. You connect your own number in a few clicks as soon as Meta has approved the connection for mekyn – no app of your own needed.

  • TelegramLive

    Posts to your channel or group and approvals as a button. Messages to you keep arriving directly in Telegram.

  • SMSComing next

    Sending, receiving and opt-out are built. Next, we’re enabling sending from your own number or a new one through mekyn.

Questions about messaging channels

  • Do I need a new WhatsApp number?

    No. You connect your existing business number through Meta. Your customers still see you as the sender, not mekyn.

  • Does Julia send replies on her own?

    If you want her to: on WhatsApp and the phone, Julia answers questions about hours, address, services and prices herself and passes everything else on to you. You set that per channel. In the inbox she writes drafts for you; they only go out when you hit send, and drafts that promise something that isn’t in your calendar or account are held back by mekyn.

  • What happens after 24 hours on WhatsApp?

    WhatsApp only allows free-form messages within 24 hours of your customer’s last message. After that, mekyn sends a template approved by Meta.

  • When is SMS coming?

    Sending, receiving and opt-out are fully built. We switch SMS on as soon as you can connect your own number or get a new one through mekyn. From then on, 1 coin buys a bundle of 5 SMS segments.

Read on

Never miss an enquiry again.

Build your website with mekyn and bring your form, booking requests and WhatsApp together in one inbox.

Get started See pricing
Customer contact

Questions? Julia is here for you.

Makes sure customers reach you: WhatsApp, Telegram, phone, forms, bookings.

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AI Julia: AI agent